TERMS AND CONDITIONS OF SALE
The following Terms and Conditions and any other document of Control Laser Corporation (hereinafter refer as “CLC”) attached hereto, and any other written or electronic communication of CLC that directed Buyer to, or incorporates, these Terms and Conditions, shall collectively constitute the “Contract” (and in the event of any conflict, these Terms and Conditions shall prevail) governing sale of the goods and services, including but not limited the equipment, accessories, ancillary device(s) pre-sale risk free application testing, technical assistance, engineering services and processing crafts training before shipment furnished by CLC (hereinafter refer as “Product”).
Contract Formation
Buyer shall be deemed to have accepted the provisions of the Contract, including these Terms and Conditions, by manifesting such acceptance by any of the following:
- Signing and returning to CLC a copy of the Quotation/Sales Order; or sending to CLC a written acknowledgment of the Quotation /Sales Order.
- Placing a purchase order or giving instructions to CLC respecting manufacture, assortment, or delivery of the Product (including instructions to bill and hold) following receipt of the Quotation/Sales Order;
- Accepting delivery of all or any part of the Product;
- Paying for all or paying deposit for any part of the Product; or
- Indicating in some other manner Buyer’s acceptance of the Contract. The Contract shall become effective upon the earliest date (hereinafter refer as “Contract Effective Date”) of above actions. CLC may revoke its offer to sell the Product at any time prior to Buyer’s acceptance.
CLC HEREBY OBJECTS TO AND REJECTS THE PROVISIONS OF ANY PURCHASE ORDER OR OTHER DOCUMENT WHICH IS INCONSISTENT WITH OR IN ADDITION TO THE PROVISIONS OF THE CONTRACT. THE CONTRACT SHALL BE THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN BUYER AND CONTROL LASER CORPORATION WITH RESPECT TO THE PRODUCT.
Prices
- All prices are in US Dollars unless otherwise noted. Sales tax and any other applicable taxes or surcharges are not included, which CLC may be required to pay or collect will be charged to Buyer.
- All prices are under trade term of ExW (Ex Works) defined by INCOTERMS 2010, with delivery point of CLC’s shipping dock, exclusive of freight, insurance and handling, unless other trade term noted and the quotation price shall increase accordingly than standard ExW price.
- All prices of shipping arrangement services quotation are not in effect until the time of shipment, unless the Buyer literally agreed to keep or to alter price and shipping means.
- All the changes or additional requests initialized from the Buyer after CLC’s production release of the customized Product, including but not limited the further modification of specification and/or drawings, the replacement or additional samples in acceptance test criteria, if literally be agreed by CLC, shall cause additional price increase than original price in quotation/Sales Order; if literally be rejected by CLC, shall not prejudice of any right of CLC in the Contract.
Payment and Title
- Payment terms for equipment transaction in US. Territory are within 15 calendar days paying 50% as deposit, paying 40% before shipment, and paying 10% net 30 days from shipment date; for equipment transaction internationally are within 15 calendar days paying 50% as deposit and paying 50% before shipment, unless otherwise noted.
- Payment terms for spare parts, consumables, accessories and ancillary devices which less than unit price of $2,000 are conditioned upon approval of the Buyer’s credit and may be withdrawn or amended at any time by CLC at its sole discretion. Above $2,000 shall be regarded as the same as equipment transaction.
- If payments are not made in accordance with the terms, past due accounts shall: (a) bear interest at the rate of 1.0% and 1.5% per month, an 19.56% annual rate, or if less the maximum rate permitted by Laws and Regulations, and (b) include reasonable collection costs (including legal fees and expenses) payable as incurred by CLC.
- All Product delivered to Buyer under any INCOTERMS terminology shall remain the property of CLC, or if such retained title is not valid or enforceable under Laws and Regulations, CLC shall have and retain a security interest and lien in and against the Product until CLC shall have received payment in full therefor from the Buyer.
- In the event of default by Buyer of any obligations to CLC, including delinquent in payment, or in excess of credit limits established by CLC, CLC shall be entitled to stop performance, cancel any pending order, terminate the warranty and/or Contract, withhold shipment or declare payable all undelivered Products under any contract with Buyer. Buyer hereby irrevocably authorizes CLC to sign on behalf of Buyer and file in the appropriate lien documents, shall have no set-off or counterclaim rights whatsoever. CLC will have the right to repossess the goods sold hereunder without liability to Buyer. Buyer shall make the Products available to CLC so that CLC can repossess them without breach of the peace.
- CLC will retain title to all software delivered, or firmware embedded in the Products, and use of such software by Buyer or third parties shall be limited to a license agreement provided with the Products, the assent by Buyer or third parties to such license agreement being use of the Products.
Delivery and Force Majeure
- All periods stated for delivery or estimated shipping date from the Effective Date and are to be treated as reasonable estimates only not involving any contractual obligations. The failure to perform or ship on such dates shall not be considered a breach by CLC and CLC shall not be liable for any loss or damages (consequential or otherwise) due to delay in performance or shipment.
- If CLC is delayed or prevented from performing any of its obligations under the Contract due to the actions or omissions by the Buyer or agents (including but not limited to failure to provide Acceptance Test Samples, and/or fixtures before the agreed date; to confirm specifications and/or drawings of the customized system, and/or such other information as CLC reasonably requires to proceed expeditiously with its obligations under the Contract), the delivery/completion period and the Contract Price shall be adjusted accordingly.
- Upon the notification of the Buyer that the product is ready to dispatch, the Buyer fails to take delivery or provide adequate shipping instructions, CLC shall be entitled to place the Product into a suitable storage at Buyer’s expense. Upon placing the Product into storage, delivery shall be deemed completed. The risk of Product shall pass to the Buyer and Buyer shall pay CLC accordingly.
- If Buyer request shipping services from CLC, the quotation states ExW terms. Shipping shall be at the expense of the Buyer. CLC reserves the right to ship “freight collect” and to select the means of shipping and routing, unless otherwise advised. CLC may insure full value of the Products or declare full value thereof to the shipping company at the time of shipment. Insurance costs shall be at the expense of the Buyer. Risk of loss or damage shall pass to Buyer upon shipment of the Product(s). ExW is at point of delivery whether or not installation service provided or under supervision of CLC.
- CLC shall not be liable for any loss or damage suffered by Buyer resulting directly or indirectly from, or through, or arising out of any delay in filling an order or in shipment or delivery of any Product, or resulting directly or indirectly from or through delay arising out of any of the following: fire, flood, strike, epidemic, accident, civil commotion, riot or war, shortage of labor, fuel, materials or supplies, regulations, priorities, orders or embargoes imposed by any civil or military government; or any other cause or causes (whether or not similar to the foregoing) beyond the reasonable control of CLC.
Inspection and Acceptance Test
- The Criteria of inspection and acceptance test are limited within the pre-sales disclosed or mutual agreed specification data sheet and Acceptance Test Criteria, unless otherwise noted for customized system. The common practice is that Acceptance Test Criteria established through pre-sale risk free sampling, CLC’s final Quality Control Test Criteria shall be the implied consent criteria if there is no pre-sale engaged criteria.
- The location of inspection and acceptance test shall be CLC’s facility only. If the Buyer cannot perform the onsite inspection and acceptance test for any reason, CLC shall implement the remote acceptance through images or video communication.
- Buyer agrees that CLC will not have control over the design, testing or processing of any workpiece or product using CLC’ Products, and that Buyer is not relying on any representation or statement made by, or on behalf of, CLC with respect to the suitability of any Product for any purpose, or on any advice, recommendation or information obtained from CLC’ product literature or websites, including any design aid or other service made available by CLC. Buyer has tested and investigated the Products enough to form an independent judgment concerning their suitability of the use, conversion or processing intended by Buyer and will not make, and hereby waives, any claim against CLC based on CLC’ advice, statements, information, services or recommendations.
Warranty Services
- The Limited Warranty of CLC is the indispensable attachment of the Contract, no any changes shall be accepted by CLC in any circumstance.
- No Product will be accepted for credit or return by CLC if it is substantially in accordance with the Specifications and Acceptance Test Criteria. CLC shall not be responsible for problems resulting from errors in drawings, and/or Specifications confirmed or supplied by Buyer.
- The basic training of operation procedure is included at the Quotation/Sales Order price under ExW terms. The shipping arrangement service, preventive maintenance on-call field service, extended warranty of the Prioritized Assurance Agreement, field installation or start-up and commissioning service, advanced application training are separate after-sale service contracts.
- Damage incurred at Buyer’s location such as in the process of inspection, handling, and repackaging without CLC certified technician supervision shall be the sole responsibility of Buyer, unless the shipping arrangement service, field installation or start-up and commissioning service, and/or onsite relocation service are purchased.
Termination Indemnification
- Requests by Buyer to cancel an order or to temporarily or permanently stop work or delivery must be made in writing, and any purported acceptance by CLC of any such request must be evidenced by the manual signature of an authorized officer of CLC in order to be enforceable against CLC. CLC reserves the right to accept or refuse any such request and to set additional charges and other conditions under which a request is granted. Any such additional charges will be due and payable 30 days after notification of Buyer by CLC.
- All Products, parts or materials ordered or held by CLC at Buyer’s customization request shall be at the risk and expense of Buyer. CLC, at its option, may invoice Buyer for all costs and expenses resulting from such a request. Such invoices shall be due and payable 30 days from issuance.
- If Buyer makes an assignment for the benefit of creditors, or a petition shall be filed by or against Buyer under any bankruptcy or insolvency Laws and Regulations, or if Buyer admits its inability to pay its debts as they come due, or if Buyer is involved in any proceeding to liquidate its assets, or if CLC has reasonable grounds for insecurity as to due performance by Buyer, then CLC’ obligation to perform hereunder shall immediately cease, unless CLC thereafter otherwise agrees in writing with Buyer or Buyer’s representative. Charges to Buyer shall be governed by the provisions of 7.1 and/or 7.2.
- CLC shall indemnify Buyer for damages for infringement of patents, trademarks or copyrights relating to Product sold hereunder which are solely the products of CLC’s design, and Buyer shall so indemnify CLC for products that are solely of Buyers’ design. Neither party shall be liable to indemnify the other unless the party seeking indemnification is determined by a court of competent jurisdiction to be liable for infringement as aforesaid. No indemnity shall apply to liability resulting from the manner of use of the Product by Buyer or others or from combining the Product with any other items. Each party shall give the other reasonable notice of any claim or infringement to which this indemnity applies and offer to allow the other to defend any suit resulting therefrom; otherwise, the party to whom notice of infringement is given shall not be liable, directly or indirectly, for any damages from such infringement. Anything herein to the contrary notwithstanding, any claim for indemnification shall be subject to the provision of limitations of liability in CLC’s limited warranty policy.
Miscellaneous
- Unless mutually the special mutual agreed provisions in customized manufacturing order, the Drawings, Specifications, reports, photographs, materials, information and other data of CLC relating to regular sales order and all proprietary rights and interests therein and the subject matter thereof (“Proprietary Information”) shall remain the property of CLC (which term, for purposes of this paragraph only, shall include any and all affiliates of CLC). Buyer agrees that it will not, without the prior written consent of CLC evidenced by the manual signature of an authorized officer of CLC: (i) use Proprietary Information for the production or procurement of Product covered by this order or any similar product from any other source, (ii) reproduce or otherwise appropriate Proprietary Information, or (iii) disclose Proprietary Information or make it available to any unauthorized third party, in each case without obtaining CLC’s prior written consent evidenced by the manual signature of an authorized officer of CLC. Buyer shall cause its employees, agents and others having access to Proprietary Information to be aware of, and to abide by, the terms of this paragraph. Buyer and CLC acknowledge that damages at law may be an inadequate remedy for the breach or threatened breach by this paragraph, and that in the event of such a breach or threatened breach CLC’ rights hereunder may be enforced by injunction or other equitable remedy in addition to and not in lieu of its rights to damages at law.
- Buyer assumes responsibility for compliance with all foreign, U.S. federal, state and local laws relating to the sale and use of the products sold hereunder, including without limitation the laws governing laser resale permit, laser safety and safety in the workplace.
- The validity, interpretation and performance of Contract shall be governed by the laws of Florida, as if performed wholly within the state and without giving effect to the principles of conflict of laws. The parties specifically disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods. Buyer and CLC hereby irrevocably and unconditionally submit to the federal and state courts located in the Commonwealth of Florida and all courts competent to hear appeals therefrom.
- To the extent jury trials are permitted under applicable law, Buyer and CLC hereby waives, to the maximum extent permitted by applicable law, its right to a jury trial in connection with any cause of action, claim, or suit arising out of or related to this Agreement. The foregoing shall constitute the written consent of each party to waive its right to a jury trial and either party may file a copy of this Agreement with the court as evidence of such written consent.
- Buyer and CLC agree to conduct the transactions governed by these terms and conditions by electronic means except as to matters where a manual signature of an Authorized executive of CLC is required hereby or as to matters which would increase CLC’s liability hereunder, in which case an amendment or waiver complying with the terms of paragraph 8.6 bearing the manual signature of an authorized executive of CLC shall be required.
- Any unenforceable provision hereof shall be reformed to the extent necessary to permit enforcement thereof. Any amendment or waiver of any provision hereof may be made only by a written instrument executed or agreed to by Buyer and an authorized executive of CLC. Any assignment, subcontract, or delegate, in whole or part of the Contract hereof may be made only by a written instrument executed or agreed to by Buyer and an authorized executive of CLC. No delay or omission on the part of either party in exercising any right hereunder shall operate as a waiver thereof, and no single or partial exercise of any right shall preclude any other or further exercise thereof or the exercise of any other right. No waiver of any breach shall operate as a waiver of any other breach or of the same breach on a future occasion. Notices are deemed given when received, regardless of the means of transmission.
Limited Warranty Policy
General: Control Laser Corporation (“CLC”) warrants to the original owner (the “Customer”) of the laser equipment and any other customized system manufactured or supplied by CLC (the “Products”) that, during the applicable Warranty Period, the Products will be free from defects in materials and workmanship as described in its specification, under the normal use for which they were designed.
Warranty Period:
The limited warranty lasts the number of months stated at the quotation or the warranted working hours defined in Products’ Data sheet, whichever occurs first. It begins on the date that the Product is shipped to the Customer, through CLC’s shipping agent service or by Customer appointed carrier. It extends only to the Customer, and terminates automatically upon the earlier of (i) the Customer’s transfer of ownership or possession of the Products to another person or entity, or (ii) the end of the applicable Warranty Period. Any warranty serviced Products or components lasts 90 days of the same defects.
Coverage Exclusion:
The limited warranty excludes and does not cover defects or damage resulting from any of the following: (i) failure to provide a suitable installation and operating environment for the System, (ii) use of the System for purposes other than that for which it was designed, (iii) unauthorized attachments, modification, misuse or mishandling, disassembly or opening, neglect, or damage from accident (Determination of abuse, negligence, neglect, or misuse is solely at the discretion of CLC), (iv) failure to follow information and precautions contained in the Products user’s manual, (v) incompatibility of any third-party software used in connection with the Product, (vi) improper shipment conducted by the Customer, or relocation of the Product by the Customer after onsite installation, or (vii) tampering with non-user serviceable components.
Warranty Service:
If any failure to conform to the warranty appears within the Warranty Period, Customer shall provide the written notice of such nonconformity, CLC will respond the claim within 24-48 hours after CLC determines that whether the Products has been affected and the conditions of the Limited Warranty are satisfied. CLC will, at its sole option and discretion, (i) repair the affected product with new or refurbished parts in-house at no labor and parts charge, the Customer shall request an RMA (Return Material Authorization) number from CLC and proceed to return the affected component or Products to the address published at CLC’s official website; or (ii) provide a replacement if CLC cannot repair the affected Products within a reasonable amount of time. CLC will be responsible for sending the repaired and/or replacement of affected parts to the Customer via ground shipment unless if the Customer agrees to pay for overnight shipment expenses. (iii) CLC’s warranty obligation is limited to serving the Products and replacing affected parts free of charge when the Products returned to the factory. If it is deemed impractical to return Products to the factory, the Customer may request the dispatch of a CLC field service representative, then travel, lodge and the expenses of gaining access to the Products, disassembly, and transportation of the Products or parts from and to the place of repair shall be for the account of the Customer.
Limitations of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF CLC, AND THE EXCLUSIVE AND SOLE REMEDY OF THE CUSTOMER, FOR ALL CLAIMS, LOSSESS AND DAMAGES OF ANY NATURE RELATED TO THE PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY CAUSE OF ACTION BASED ON WARRATNY, CONTRACT, TORT, STRICT LIABILITY, PATENT OR COPYRIGHT INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY, WILL BE LIMITED TO THE REMEDIIES SET FORTH IN THIS LIMITED WARRATNY. IN NO EVENT WILL THE CUMLATIVE LIABILITY OF CLC EXCEED THE PURHCASE PRICE PAID BY THE CUSTOMER FOR THE PRODUCTS.
No Other Warranties:
EXCEPT FOR THE LIMITED WARRANTIES EXPRESSLY SET FORTH ABOVE, CLC SPECIFICALLY DISCLAIMS NO ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS TO THE CUSTOMER, INCLUDING WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES, SUCH AS FREEDOM FROM INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Legal Rights:
The Limited Warranty grants the Customer specific legal rights. The Customer may also have other legal rights, which vary from state to state or foreign territories. Because some states or foreign territories do not permit certain exclusions or warranty disclaimers, limitations on the Period of an implied warranty, or limitation of liability for consequential or incidental damages some or all of the disclaimers or limitations set forth above may not apply. If any provision of this Limited Warranty is held to be unenforceable, the validity, legality, and enforceability of the remaining provisions will be in no way affected or impaired.
Privacy Policy
Control Laser Corporation shares your concerns about the protection of your personal information online. This Privacy Policy (the “Policy”) describes our practices regarding the collection and use of information through our website, located at www.controllaser.com, shop.controllaser.com. By using the Site, you signify your agreement to the terms and conditions of this Policy. If you do not agree to this Policy, please do not use this Site.
Please note that Control Laser Corporation reviews its privacy practices continually, and those practices may be subject to change. We suggest that our users bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. Please contact Control Laser Corporation about privacy issues, to report a violation of our Privacy Policy or to raise any other issues at [email protected].
This Policy is the sole authorized statement of Control Laser Corporation’s practices with respect to the online collection of personally identifiable information and the usage of such information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the “Platform for Privacy Preferences” or “P3P”) shall have no legal effect, are in no way binding upon Control Laser Corporation, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
1. Overview
Control Laser Corporation (individually and collectively with its affiliates and subsidiaries, as the case may be, hereinafter referred to as “Control Laser”) understands how important the privacy of personally identifiable information is to the users (“Users”) of our website, located at www.controllaser.com (“Site”). This Privacy Policy will tell you what information we collect about you and about your use of the Site and its services. It will explain the choices you have about how your personally identifiable information is used and how we protect that information. We urge you to read this Privacy Policy carefully.
By accessing and browsing the Site, you accept, without limitation or qualification, the terms and conditions contained in this Privacy Policy and your consent to any action we take with respect to your information that is in compliance with this Privacy Policy.
We reserve the right, at our discretion, to change or add to this Privacy Policy, so we encourage you to review it periodically. Your continued use of our Site following the posting of changes to this Privacy Policy means you accept these changes. If you do not agree to this Privacy Policy, as modified from time to time, please do not visit or use the Site.
2. Information Collected and How We Collect It
For the purpose of this Privacy Policy
“Personally Identifiable Information” means any information that may be used to identify an individual, including, but not limited to postal address, telephone number, fax number and e-mail address, and also may include certain business information, such as employer name, occupation, job function, and job title. You will be asked to provide Personally Identifiable Information under various circumstances when using the Site, including when registering for services, when submitting an inquiry form to the Site, or in connection with responding to employment opportunities posted on the Site.
“Anonymous Information” means information which does not enable identification of an individual User, such as aggregated information about the use of our Site and its services. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which hyperlinks were “clicked.” Collecting such information involves the logging of the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a User’s Internet Service Provider and the geographic location of his or her point of connectivity.
If you choose to register and create a login account with the Site for certain products and/or services, we require you to submit information on your behalf or on behalf of any third party that may include Personally Identifiable Information. You represent and warrant that you have the necessary rights and authorizations to submit, use and authorize Control Laser to use such third party Personally Identifiable Information.
The Site only collects Personally Identifiable Information with your knowledge. You are responsible for ensuring the accuracy of the Personally Identifiable Information and Anonymous Information you submit via the Site. Inaccurate information will affect the information you receive when using the Site and tools and Control Laser’s ability to contact you as contemplated in this Privacy Policy. For example, your email address should be kept current.
3. How We Use Your Information
We do not collect any Personally Identifiable Information from you unless you voluntarily choose to disclose such information while taking advantage of the services on our Site.
- In order to take advantage of certain services and features on our Site, you must provide certain Personally Identifiable Information and Anonymous Information to us during the registration process.
- If you call our offices and speak with one of our employees, your Personally Identifiable Information may be collected during such call and incorporated into our electronic system so we can fulfill the products/services selected by you.
- Your Personally Identifiable Information may be collected and used by us to track transactions conducted by you on our Site including which products you selected and information we require for payment.
- If you submit Personally Identifiable Information to us through the Site, then we will use your Personally Identifiable Information to improve our services to you, to contact you and to identify and authenticate your access to the Site’s services that you are authorized to access. In addition, we use Anonymous Information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our visitors, and by measuring demographics and interests regarding specific areas of the Site.
- We may provide Personally Identifiable Information and Anonymous Information to our subsidiaries, affiliated companies, or other unaffiliated businesses or persons for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our Privacy Policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.
- We may use your email address to send updates, offers for our products and services, a newsletter or news regarding our services.
- We may send you e-mail service notifications that are related to your account or products and services in which you are enrolled. These include e-mails that provide account information, answer your questions about a product, facilitate or confirm a sale, or fulfill a legal or regulatory disclosure requirement.
- We collect data that is publicly available. For example, information you submit in a public forum (e.g. a blog, chat room, or social network), including on the Site, can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.
4. Cookies and Other Tracking Technologies
Some of our Site pages may utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Site activity. Some cookies and other technologies may serve to recall Personally Identifiable Information previously provided by a User. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
We may collect and analyze traffic on our Site by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider, your IP address can be used to identify the computer originating a message.
5. Disclosure of Your Information
We will not disclose Personally Identifiable Information to anyone outside of Control Laser, except as described in this Privacy Policy.
- Aggregate Information.We may use Anonymous Information to improve our services and enhance your experience with the Site and its services. Control Laser may disclose Anonymous Information about many Users to advertisers, content and service providers, and other affiliated and unaffiliated companies.
- Financial, Credit and Government Agencies.In order to provide you with our services, and only where permitted by law, we may share Personally Identifiable Information you submitted with: (1) certified credit bureaus to verify information about your credit report; and (2) government agencies to verify relevant information. Your Personally Identifiable Information is maintained by credit agencies and disclosed by them to others as permitted by law.
- Service Providers.Sometimes third party service providers are retained or utilized by us and may have access to our Users’ Personally Identifiable Information for the purpose of processing and/or hosting such information on our behalf. Examples of such third party services may include analyzing data, providing marketing assistance, processing credit card payments (if any), and providing customer service. We use reasonable commercial efforts to limit their use of such information and to use other appropriate confidentiality and security measures.
- We may disclose Personally Identifiable Information you submitted if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to (1) comply with any applicable law, regulation, legal process or governmental request, (2) enforce our Terms and Conditions including investigations of potential violations thereof, (3) detect, prevent, or otherwise address fraud, security or technical issues, (4) protect against harm to the rights, property or safety of our Site, its Users, yourself or the public; (5) investigate reports of visitors providing false or misleading information; (6) prevent or investigate reports of credit card fraud or unauthorized use; or (7) protect against misuse or unauthorized use of our Site and/or services.
6. Opting Out
Although you are required to register if you wish to use certain services on the Site, you may choose to “opt out” of receiving informational and promotional materials from Control Laser. Control Laser periodically sends such materials to those customers who have not “opted out” of receiving them. These mailings clearly indicate the originator of the e-mail and provide the customer with a method of “opting out” of receiving future communications of a similar nature.
Individuals may provide Control Laser with Personally Identifiable Information through offline means, such as business cards exchanged in connection with sales meetings, tradeshows or other business events. Control Laser reserves the right to contact such individuals and to send them Control Laser informational and promotional materials via email. These mailings clearly indicate the originator of the e-mail and provide the individual with a method of “opting out” of receiving future communications of a similar nature. Such Personally Identifiable Information will otherwise be treated in accordance with this Policy.
7. In the Event of Merger, Sale, or Bankruptcy
In the event that Control Laser is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign to such third party entity the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personally Identifiable Information is treated, transferred, or used.
8. Security
The privacy and security of User data is as important to us as it is to you. We maintain strict physical, electronic, and procedural safeguards that are designed to controls and protect your data from unauthorized access. We monitor our systems to prevent unauthorized attempts at intrusion. We review our policies and practices, monitor our computer networks, and test the strength of our security in order to help us ensure the safety of customer information. We adhere to accepted industry privacy standards and comply with our own privacy practices.
In addition, we use strong encryption and a protocol for transmitting private information via the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we follow accepted industry standards and implement reasonable security practices to protect Personally Identifiable Information, we cannot guarantee its absolute security.
9. Our Employees
We restrict access to nonpublic Personally Identifiable Information about you to those employees whom we have determined need to know that information to provide products or services to you.
10. Right to Access and Change Personally Identifiable Information
- Editing Your Personally Identifiable Information.If your Personally Identifiable Information or email address changes or you want to edit or update your information you can do so by using your User ID and password.
- Implementing Change Request.We will use reasonable commercial efforts to make the changes you requested but it is not always possible to modify database information. In addition, if your Personally Identifiable Information and email address has been provided to third parties, we will not be able to make changes to it. Further, such information is never completely removed from our database due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your Personally Identifiable Information would be removed from our database in response to your request.
11. Your State Specific Privacy Rights
We do not disclose personal information to third parties for their direct marketing purposes.
12. Links
The Site may contain links to other websites. Control Laser is not responsible for the privacy practices of other websites. We encourage our Users to be aware when they leave our Site to read the privacy statements of each and every website that collects Personally Identifiable Information. This Privacy Policy applies solely to information collected by Control Laser.
13. Information From Children
Control Laser does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register on our Site. If you are under the age of 13, please do not attempt to register on the Site or send any information about yourself to us, including your name, address, telephone number, or e-mail address. No one under age 3 may provide any personal information to or on the Site. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. We encourage parents to monitor their children’s internet usage and/or to use web filtering technology to supervise their children’s access to the internet.
14. Offline vs. Online Practices
This Privacy Policy applies solely to our online information-gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline, with the following exception. Control Laser may merge information collected about you through offline means, such as business cards that we receive in connection with sales presentations, or in the course of attending seminars, tradeshows or other business events, with data about you that is stored in our databases.
15. NOTICE FOR CALIFORNIA RESIDENTS
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an email to [email protected]. You may also contact us by calling 407-926-3500.
While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible. All information that you provide to Control Laser through the Site is provided at your own risk. Please contact Control Laser about privacy issues, to report a violation of our Privacy Policy or to raise any other issues at [email protected].
Terms of Use
The following are the Terms of Use (“Terms”) for the website www.controllaser.com, shop.controllaser.com (the “Site”) owned by Control Laser Corporation (Control Laser Corporation and its affiliates and subsidiaries, individually and collectively, as the case may be, hereinafter referred to as “Control Laser,” “us” or “we”). You (“user” or “you”) should carefully read these Terms before using this Site so that you are aware of your legal rights and obligations with respect to the use of this Site and your prospective relationship with Control Laser. For additional information, you may contact us at [email protected] or visit the Site.
1. Acceptance of Terms
By using or visiting this Site, including without limitation contributing to or viewing the Site’s Content (as defined below), you signify your agreement to (1) these Terms; and (2) our Privacy Policy at http://www.controllaser.com/privacy-policy (“Privacy Policy”). These Terms apply to all users of the Site.
If you do not agree to these Terms or the Privacy Policy then please do not access or otherwise use the Site or any information contained herein.
You agree that these electronic Terms and the Privacy Policy, combined with your accessing and using the Site, have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature. You agree not to challenge the validity, enforceability, or admissibility of these Terms or the Privacy Policy on the grounds that they were electronically transmitted or authorized.
In addition, you acknowledge that you have had the opportunity to print these Terms.
2. Ability to Accept Terms; Restricted Users
You affirm that you are over the age of 18 and have the power, authority and capacity to enter into these Terms, and that you are a U.S. citizen, or are physically present in the United States as you use the Site.
By using this Site, you signify you meet all of the foregoing criteria, and agree any action taken by you on the Site shall be deemed an action taken by you and, to the extent you are accessing this Site for your business or your employer, your actions shall be deemed to be authorized actions on behalf of your business or your employer, as applicable.
The Site permits employees from the same company to be grouped together for certain features and services. A new user who registers under the name of a specific company is given a “restricted” account until such user is verified by an authorized person from the company.
The purpose of the restricted account is to limit the information that the new user can see on the Site with respect to the company (such as employee contact information and company online purchases). Control Laser may rely upon the certification of a company employee given via the Site that such employee is authorized to verify new users and Control Laser shall have (1) no responsibility to otherwise confirm the authority of a company employee, and/or (2) liability for providing a new user with access to company information after the new user has been verified.
3. Website Access
- Control Laser hereby grants you permission to use the Site, provided that: (i); you will not copy, distribute or modify any part of the Site without our prior written authorization; (ii) you will not send unsolicited or unauthorized advertisements, spam, chain letters, or the like; (iii) you will not transmit any Content which contains software viruses, or other harmful computer code, files or programs; (iv) you will not disrupt servers or networks connected to the Site; (v) you will not disobey any requirements, procedures, policies or regulations established from time to time regarding use of this Site or any networks connected to this Site; (vi) you will not engage in any other activity to circumvent established Internet security measures on the Site or elsewhere; and (vii) you comply with these Terms.
- In order to access and use certain features and services of the Site, you must create an account and provide us with all requested information. You may never use another’s account without permission. When creating your account, you must provide accurate and complete information. You must not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password or other account information or another person’s name, likeness, voice, image or photograph. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account. You will be liable for any use made of your account or password and the losses of Control Laser or others due to such unauthorized use. Control Laser will not be liable for your losses caused by any unauthorized use of your account.
- You agree not to use or launch any automated system that accesses the Site in a manner that sends more request messages to our servers in a given period of time than can be reasonably produced in the same period by using a conventional on-line web browser. Control Laser grants the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Control Laser reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect any personally identifiable information, including account names or e-mail addresses, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes.
D. Control Laser has the right to seek all remedies available at law and in equity for violations of these Terms.
4. Intellectual Property Rights
- The content on the Site, including without limitation, the text, documents, descriptions, products, software, graphics, photos, sounds, videos, interactive features, services and any other content on the Site (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to Control Laser. Content on the Site is provided to you “AS IS” for your information and personal use only and may not be used, copied, distributed, transmitted, broadcast, displayed, sold, licensed, de-compiled, or otherwise exploited for any other purposes whatsoever without Control Laser’s prior written consent, which consent may be granted or withheld in Control Laser’s sole discretion. Control Laser reserves all rights not expressly granted in and to the Site. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Site. The Marks and the collection, arrangement, and assembly of all Content on the Site are the exclusive property of Control Laser. Control Laser expressly reserves all intellectual property rights in the Marks and the Content. This section shall survive any termination of these Terms.
- You acknowledge and agree that the information and materials presented to you on or through the Site, including without limitation the Content, are and shall remain the property of Control Laser and its licensors and suppliers, and are protected by copyright, trademark, patent, and/or other proprietary rights and laws.
- You may download one (1) copy of any material publicly available on the Site to any single computer for your personal, non-commercial use only, provided that you keep intact all copyright and other proprietary notices, and subject to all other terms and conditions of these Terms. You agree not to copy, modify, rent, lease, loan, sell, distribute, or create derivative works based (whether in whole or in part) on, any materials, including without limitation the Content, that are made available on or through the Site.
You may request, and Control Laser may provide, from time to time, certain Content which is confidential information of Control Laser, and which Control Laser intends to protect as confidential, including without limitation copies of materials presented at Control Laser seminars, tradeshows or meetings. Such Content is marked “confidential” or with a similar
legend. In addition to the restrictions on the use of any Content set forth above, you agree to hold all confidential Content in strict confidence, not to disclose it to any third party, and to use at least reasonable care to protect its confidentiality and prevent its unauthorized use or disclosure.
All trademarks and service marks on the Site not owned by Control Laser are the property of their respective owners. The trade names, trademarks, and service marks owned by Control Laser, whether registered or unregistered, may not be used in connection with any product or service that is not Control Laser’s, or in any manner that is likely to cause confusion with customers. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of Control Laser’s trade names, trademarks, or service marks without the prior express written permission of Control Laser.
5. Modification and Termination
- Control Laser may at any time: (i) modify or discontinue any part of the Site; (ii) charge, modify, or waive fees required to use the Site; or (iii) offer opportunities to some or all Site users. Control Laser reserves the right to make changes to these Terms at any time, and such changes will be effective immediately upon being posted on the Site. Each time you use the Site, you should review the current Terms. You can determine when these Terms were last revised by referring to the “LAST UPDATED” legend at the bottom of these Terms. Your continued use of the Site will indicate your acceptance of the current Terms.
- Control Laser reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site and to block or prevent future access to and use of the Site (i) if you violate any of these Terms, (ii) for any other reason, or (iii) for no reason. Upon any such termination, your right to use the Site will immediately cease.
- You agree that Control Laser shall not be liable to you or any third party for any termination of your access to the Site. Upon termination, all provisions of these Terms which are by their nature intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination.
6. Limitation of Liability and Disclaimer of Warranties
7. Indemnity
8. Assignment
9. International Use
10. Transactions; Product Returns
- If you wish to purchase any product made available through the Site (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
- YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to Control Laser the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.
- You may also request a quotation on the Site.
All descriptions, images, references, features, content, specifications, products, and prices of products described or depicted on the Site are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products on the Site does not imply or warrant that these products will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. Control Laser reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product; (ii) impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions. - Control Laser or our agents may call or text by telephone regarding your account or your Transactions. You agree that we may place such calls or texts using an automatic dialing/announcing device. You agree that we may make such calls or texts to a mobile telephone or other similar device.
- To return a product in compliance with Control Laser’s return policy, you must first obtain a Return Merchandise Authorization (“RMA”) number within the applicable return period for the product. Please phone call to acquire an RMA number. All return requests must be filed online. Control Laser will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by Control Laser. RMA numbers will not be extended or reissued. Purchaser should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. Purchaser is solely responsible for shipping any returned product to Control Laser.
- Purchaser agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Purchaser agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Purchaser agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Control Laser’s return procedure will be breached and Control Laser may, in its sole discretion, reject the entire return or choose to impose additional charges against the purchaser for replacement of the missing component(s). Control Laser will not refund to purchaser the original shipping charges. In addition, purchasers will be assessed a 15~25% restocking fee against the purchaser’s account on all returns for refund.
11. Points Program Terms and Conditions
As a registered user of the Site, you can earn points for each eligible purchase that you make on the Site and you can spend the points you have earned on the Site (the “Control Laser Points Program”). If you decide to participate in the Control Laser Points Program, you will be subject to the following terms and conditions:
A. You are eligible to participate in the Control Laser Points Program if you have a registered account on the Site. Non-Registered customers or “guest checkouts” are not eligible to participate.
B. You can earn points in the Control Laser Points Program through your purchases of eligible items (as identified on the Site) and for other actions, as determined by Control Laser from time to time, including logging in to the Site, posting forum topics, etc. In Control Laser’s sole discretion, points may also be offered to you as courtesy from time to time. If you make a
purchase of certain eligible items, your points are earned and will be available for use 30 days after the invoice date. When you earn your points through purchases, you earn 1 point for every 20 pre-tax dollars that you spend on an eligible item after instant rebate, promo code and/or other discount. Points may not be earned on purchase amounts paid with previously earned points.
C. Once you have points that are available to use on the Site, you have 90 days to redeem the points before they expire. When using or redeeming your points, 10 points are equivalent to one dollar ($1.00). Points can be redeemed in the shopping cart to purchase any Control Laser products. Points cannot be used to purchase pre-orders, some promotional items or gift cards. When you redeem points, Control Laser will calculate the purchase price as follows: (1) first, any promo code and/or combo discount is deducted from the sale price; (2) points are then deducted; (3) any gift card payment is thereafter deducted; and (4) the remaining amount is charged to the credit/debit card. At this time, there is no restriction on the maximum points that can be redeemed per day.
D. Points will expire 90 days after the date they were first made available to use. If you do not redeem all your points within this time frame, you forfeit all such points. However, if you purchase any eligible item, then the expiration date for all your unused points will be extended for another 90 days.
E. Control Laser reserves the right to determine the kind of payment methods that qualify to earn points.
F. Control Laser will calculate returns and refunds as follows: (1) points are first credited to the account; (2) then, any gift card amount is credited; and finally, (3) the remaining amount is credited to the credit/debit card. If you return an item that you purchased with points, those points will be posted back on your account, and the expiration date of all unused points will be extended for another 90 days. If you return any eligible item, your earned points from the eligible item will be removed from your account.
G. Control Laser reserves the right, in its sole discretion, to cancel, change, suspend or modify any aspect of the Control Laser Points Program Terms and Conditions without notification. Participation in the Control Laser Points Program is considered acceptance of these Control Laser Points Program Terms and Conditions and any modified terms included therein, as well as Control Laser’s policies with regards to purchasing and using Control Laser’s products.
H. The Control Laser Points Program has no pre-determined termination date and may continue until such time as Control Laser, in its sole discretion, decides to terminate all or any portion of the Control Laser Points Program with or without notice.
I. By participating in the Control Laser Points Program, you release Control Laser, its shareholders, subsidiaries, affiliates, directors, officers, employees and agents, and their respective directors, officers, employees, and agents from any and all liability for any loss, harm, damages, cost or expense arising out of or in any way connected to the Control Laser Program.
Control Laser welcomes your comments and other communications that you submit through or to the Site (“User Content”) as long as the User Content submitted by you complies with these Terms. You agree that any User Content: will be accurate; will not violate or facilitate the violation of any law or regulation; will not violate any right of a third party, including copyright, trademark, privacy, or publicity rights; will not cause injury to any person or entity; and will not contain, or provide links to, obscene, profane, or threatening language, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of “spam”, or any material that could be considered harmful, sexually explicit, indecent, lewd, violent, abusive, or degrading. You are solely responsible for the User Content you submit, and Control Laser assumes no liability for any User Content submitted by you. You acknowledge and agree that we reserve the right (but have no obligation) to do any or all of the following, in our sole discretion: (i) monitor User Content; (ii) alter, remove, or refuse to post or allow to be posted any User Content; and/or (iii) disclose any User Content, and the circumstances surrounding its transmission, to any third party. Control Laser reserves the right to disable or terminate the account of a registered user, without notice, if Control Laser determiners the user has violated this policy.
For any User Content you submit, you grant to Control Laser a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such User Content and to incorporate the User Content into any form, medium, or technology, now known or hereafter developed, throughout the world, all without compensation to you. For this reason, do not send us any User Content that you do not wish to license to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. In addition, you grant to Control Laser the right to include the name provided along with the User Content submitted by you; provided, however, Control Laser shall have no obligation to include such name with such User Content. We are not responsible for the use or disclosure of any personal information that you voluntarily disclose in connection with any User Content you submit. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding User Content that you may have under any applicable law under any legal theory.
Content is also provided by third party visitors to the Site. Please note that Site visitors may post content that is inaccurate, misleading, or deceptive. Control Laser neither endorses nor is responsible for any opinion, advice, information, or statements made by third parties. Control Laser will not be liable for any loss or damage caused by your reliance on such information or materials. The opinions expressed by third parties reflect solely the opinions of the individuals who submitted such opinions and may not reflect the opinions of Control Laser.
12. DMCA – NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
It is Control Laser’s policy to respond to notices of alleged infringement that comply with the federal Digital Millennium Copyright Act (“DMCA”). Copyright-infringing materials found on the Site can be identified and removed pursuant to the process listed below, and you agree to comply with such process in the event you are involved in any claim of copyright infringement to which the DMCA may be applicable.
If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Control Laser’s copyright agent the written information specified below. This procedure is exclusively for notifying Control Laser that your copyrighted material has been infringed. Note that Control Laser will not make any legal decisions about the validity of your claim of infringement or the possible defenses to a claim. When a clear and valid notice is received pursuant to the process listed below, Control Laser will respond by either taking down the allegedly infringing content or blocking access to it. Control Laser may contact the notice provider to request additional information. Under the DMCA, Control Laser is required to take reasonable steps to notify the user who posted the allegedly infringing content (the “Poster”). The Poster is allowed under the law to send Control Laser a counter-notification. Notices and counter-notices are legal notices distinct from regular Site activities or communications. Control Laser may publish or share such notices with third parties in our sole discretion (in addition to producing them pursuant to a subpoena or other legal discovery request). Anyone making a false or fraudulent notice or counter-notice may be liable for damages under the DMCA, including costs and attorneys’ fees. Any person who is unsure of whether certain material infringes a copyright held by such person or a third party should contact an attorney.
In order to file a DMCA notice, the copyright owner must send in a written letter by fax, regular mail, or email only. Control Laser reserves the right to ignore a notice that is not in compliance with the DMCA, and we may, but are not obligated to, respond to a non-compliant notice.
A DMCA notice must:
- Identify specifically the copyrighted work(s) believed to have been infringed (for example, “The text that appears at [list location on the Site] is my copyrighted work.”);
- Identify the Content that a copyright owner claims is infringing upon copyrighted work. The copyright owner must provide information reasonably sufficient to enable Control Laser to locate the item on the Site. The copyright owner should provide clear screenshots of the allegedly infringing materials for identification purposes only. The information provided should be as detailed as possible;
- Provide information sufficient to permit Control Laser to contact the copyright owner directly: name, street address, telephone number, and email (if available);
- If available, provide information sufficient to permit Control Laser to notify the Poster (email address preferred);
- Include the following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”;
- Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”;
- Be signed; and
- Be sent to Control Laser’s DMCA designated agent at the following address:
DMCA Designated Agent:
Fred Nielson
Copyright Agent C/O Control Laser Corporation
7101 TPC Drive, Suite 100
Orlando, Florida 32822 U.S.A.
[email protected]
Facsimile: 407-926-3590
Telephone: 407-926-3592
13. Posting of Resumes
Site users can submit their resumes for potential consideration by Control Laser. While we strive to facilitate job connections, we cannot guarantee contact for every submitted resume. Additionally, we reserve the right to delete resumes and associated information if employment is not offered or for other reasons.
14. Sample Requests
Control Laser offers a sample request service on the Site. It’s a complimentary service for users. They can submit an item to see if Control Laser can laser it. If Control Laser accepts the item, the user must send it to Control Laser at their expense. Control Laser doesn’t guarantee lasering every item and isn’t liable for damages to items sent. If an item is ITAR-regulated, users must inform Control Laser. Control Laser retains the right to decline any sample request.